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active listening
Care at the Close of Life
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Part A Communication Issues >
Chapter 4. Dealing With Conflict in Caring for the Seriously Ill: “It Was Just Out of the Question”
> Perspectives > Useful Communication Tools to Handle Conflict >
Table 4-3 Useful Communication Tools for Addressing Conflict
PODCAST
Conflict: Anthony L. Back, MD,
discusses dealing with conflict in caring for the seriously ill. (14:50)
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