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Care at the Close of Life: Evidence and Experience
Stephen J. McPhee, Margaret A. Winker, Michael W. Rabow, Steven Z. Pantilat, Amy J. Markowitz
Part H Settings of Care (Structural Issues)
Chapter 40. Referring a Patient and Family to High-Quality Palliative Care at the Close of Life: “We Met a New Personality…With This Level of Compassion and Empathy”
Joan M. Teno, MD, MS, Stephen R. Connor, PhD

Sections:  The Patient's Story, Perspectives, Conclusion, Methods to Update This Chapter, Resources, References, Chapter Glossary Terms

Topics Discussed: referred care

Excerpt: "Mr K is a 49-year-old man with metastatic spindle cell cancer who was admitted directly to the palliative care service of a large metropolitan hospital for management of intractable pain, following a week of telephone consultation between his primary care physician and the palliative care service. The palliative care service provides more than 400 consultations per year in a 1900-bed hospital that is part of a health care system that includes both home care and hospice programs. The palliative care service team consisted of 3 physicians, a clinical nurse specialist, a social worker, and a chaplain...."
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